Coimbatore · IKAN Ford/Weichert Ops Playbook (INTERNAL)

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How to use this field manual

The internal ops layer for a Ford / Weichert move in Coimbatore, the one document that carries every rent band, vetted agent, admissions line, hospital and government contact. Two rules: work it top to bottom on a live file, and never let it, or anything in it, reach the assignee or the client.

What this is

The internal field manual for a Ford / Weichert move in Coimbatore: the real rents by area, IKAN-vetted agents, school admissions and hospital lines, utility helplines, government desks and vendor booking numbers, all in one place.

Who it's for

IKAN's destination-services team only. It carries our confidential agent and vendor contacts. Never share it, or any contact inside it, with the assignee or with Ford / Weichert.

The other two Ford documents

The capability deck is what we show Ford to win and hold the account (no contacts). The Coimbatore assignee guide is what the moving employee receives (warm, contact-free). This manual is the internal twin of that guide.

Run a move from here

Work it top to bottom: set scope from Ford account → base the assignee from Housing → lead the deal from Lease & money → clear Utilities, Settling-in & Compliance → place Schools & Healthcare → book from the vendor lines. Escalation: your city coordinator → Reynold Varghese → Rohit Kumar.

⚑ Read first

Two things decide a Coimbatore move. Deposit: owners can ask up to 10 months up front, especially independent houses; negotiate it down, typically toward six, in Tamil (the corridor is Tamil-only and a non-Tamil speaker will stall). Hard water: the Saravanampatti/Peelamedu side is borewell-heavy with genuinely hard water, so arrange Siruvani drinking-water cans and confirm the source per building. As in Chennai, the electricity meter stays in the owner's name (TNPDCL).

Where to base a Ford assignee: Base a Ford assignee on the Saravanampatti-Kalapatti corridor: Kalapatti and Saravanampatti are the shortest commutes and have the widest new gated stock; Vilankurichi and Ganapathy are calm, close and good value. Use the prestige central areas (Saibaba Colony, RS Puram, Race Course) only for a senior family that wants the classic centre over proximity. Coimbatore's real advantage is its low rents, not its deposit.

The account

Ford / Weichert, at a glance

How we deliver this account, what sits in scope, and the escalation path. Lead with this on every new move.

The Ford / Weichert model

A capped 8-hour destination package

Ford's domestic package is strictly 8 hours total per assignee, and that clock includes prep and back-office time, not just face-to-face. The RMC ticks the service options on the authorisation; you deliver to exactly that. Time beyond 8 hours is not authorised, so prioritise, and if one service runs over, trim another. Delivered by one coordinator who owns the move end to end, in-region and in the local language.

Reporting & escalation

Status to Weichert / Ford on their cadence, inside Weichert Go. Escalation path: your city coordinator → Reynold Varghese (Director, Relocation Services) → Rohit Kumar (Jt Managing Director).

In scope, every move

Pre-arrival orientation & needs assessment
Serviced-apartment / temporary landing
Area orientation & home search
Accompanied shortlist viewings
Lease negotiation + Six-Eyes review
Utilities, gas, internet & settling-in
School search & admissions support

Duty of care: ISO 31030-aligned. For first-time young joiners run “First Move”: managed / secured housing on arrival, deposit & rental-fraud protection, a 24/7 line and a buddy. Land every assignee in serviced / temporary accommodation first, never the open market on day one.

The package menu, and how to spend the 8 hours

Area Orientation

Specific area orientation (virtual)2 hrs

Specific area orientation (accompanied)4 or 8 hrs

Educational / childcare overview2, 4 or 8 hrs

Home Finding

Home-search tutorial2 hrs

Property viewings: research & coordination (unaccompanied)4 hrs

Property viewings: research & up to 2 accompanied viewings6 hrs

Lease assistance: review / consultation only2 hrs

Lease assistance: review & negotiation4 hrs

Check-in & utility hook-up tutorial (unaccompanied)1 hr

Accompanied check-in inspection & utility hook-up guidance4, 5 or 6 hrs

Settling In

Settling-in tutorial: amenities, utilities set-up, local transport & commuting2 hrs

Three ways to spend the 8 hours

Family, full home search: Virtual orientation (2h) + research & 2 accompanied viewings (6h) = 8h. Lease review folds into the viewing time; settling handled by tutorial.

Family needing schools + orientation: Accompanied area orientation with education overview (4h) + lease review & negotiation (4h) = 8h.

Confident self-driver: Home-search tutorial (2h) + unaccompanied viewings research & coordination (4h) + settling-in tutorial (2h) = 8h.

The RMC ticks the options on the authorisation; you deliver to that. If one service runs over, trim another. You cannot exceed 8 hrs without written authorisation.

The delivery lifecycle

How we run a move, end to end

The IKAN Relocation Process (Manual v7) as a working checklist: ten phases from work order to deposit recovered, with the consultant action and the timing on each. This is the same spine for every case, Ford or not.

Authorisation & pre-planningWithin 24 working hrs of the AI / work order

Check the client contract and authorised scope (Reservoir / Account Custodian) before you touch anything.
Create or update the assignee on i-track. Search first to avoid a duplicate record. Log the KPI entries (service-auth acknowledgement, first-contact note) on the same day the action happens.
Match services ordered against the assignee's needs, location and dates. Raise red flags early: budget vs expectation gaps, out-of-scope asks, extra compliance (lease registration, Form C, PAN), fee / payment / communication issues.
Flag the finder's fee up front: brokerage is usually ~1 month's rent, negotiable case by case.

First contact & welcomeWithin 1 working day of authorisation

Send the welcome email: introduce IKAN and yourself with a photo and short bio, list the services authorised, request available dates and a counselling call, and set initial expectations.
cc the client / RMC / HR on the welcome note and every critical mail thereafter.
For a cross-border or first-time-India family, add the India guide + the city guide link.

Counselling callWithin 24 hrs of first contact

Confirm who is on the call, introduce everyone on your side, and keep it a dialogue: listen more, probe needs.
Walk the relocation process, set expectations, and explain the lease process and occupier responsibilities clearly. Warn about online-listing risk (fake / stale / bait listings).
Confirm arrival logistics: airport transfer and temporary accommodation are booked.
Email a recap to all stakeholders with the occupier-responsibility document attached.

Itinerary & tour planning2 to 3 days before service

Build the programme in the iTour Itinerary Maker. Prepare the property listing and share it 2 to 3 days before the home search.
Confirm the first appointment: call or email two days prior, then again the day before (time, location, venue).
Pre-check transport quality: clean car inside and out, working seat belts, an English-speaking driver where possible, water and a first-aid kit.

Area orientation & home searchOn programme day(s)

Show a map, explain the localities in detail, plan stops, and set market-condition expectations. Photograph every property viewed.
Explain Lessor / Lessee and occupier duties on the tour, then again in writing.
Guide the assignee to shortlist the top 3 properties in order of preference, with reasons.
Send an End-of-Day report to all stakeholders the same evening, with a 'happy photo' of the family.

Negotiation & term sheetRight after the shortlist

Run a joint walk-through of the top one or two with the landlord present. Negotiate directly with the owner where possible, and get the assignee face to face with them.
Open negotiations on two landlords simultaneously. Capture every verbal agreement in writing (email / term sheet) immediately.
Send a formal term sheet within 48 hrs with all commercials, repairs and value-adds. Share the value-add caveat: quality of owner-supplied additions is not guaranteed.

Lease & the Six-Eyes reviewOn landlord approval

Draft on the lease checklist (below) with a full fixtures & fittings annexure. Use the client template (MSD / Vanguard) and push back on the owner's template.
Six-Eyes: three managers review every lease before it leaves IKAN. Secure the deposit-protection clause and confirm rent starts on possession.
Print the clean agreement on e-stamp paper and proofread it word by word against the approved draft.

Move-in inspection (PCR)On property handover

Run a pre-move inspection with the landlord, then a joint move-in walk-through. Complete the check-in report on move.report / i-track: photos, meter readings (power, water, gas), key list, and every pre-existing defect.
Share the move-in PDF with all parties. They have 7 days to dispute the recorded condition.
Send the closure email: occupier responsibilities (second time), lease copy, and the occupier contact sheet (below).

Settling-inAfter move-in, ongoing

Deliver the settling catalog (below): utilities & media, local registration, accompanied bank-account opening, driving licence, insurance, networking, neighbourhood tour, furniture & appliances, household help, appliance orientation.
Home visit within a week with a small pre-approved gift. Take a happy photo. Softly request VOC / Trustpilot feedback and a one-minute video testimonial.

Housing market

The market, area by area

Realistic 2025-26 family-grade rents, the gated communities corporate tenants actually take, water-source reality and the commute to the office. Branded/gated sits at the top of each band; standalone at the bottom.

Kalapatti3-10 min

At the office

2 BHK ₹16-23k · 3 BHK ₹28-37k

Communities: Emami Aerocity, Hitec City, Sreevatsa Sankara, Casagrand Eternia

Water: Borewell + tanker; hard water common, plan Siruvani cans. New gated stock at very gentle rents.

Saravanampatti5-12 min

The IT belt

2 BHK ₹17-30k · 3 BHK ₹30-46k

Communities: Casagrand Ascentia/Alpine, KGISL Platina, Sreevatsa Global Village, AV Hi Field

Water: Borewell-heavy, hard water; the widest choice + Prozone mall. Most Ford people land here.

Vilankurichi5-12 min

Quiet and close

2 BHK ₹15-25k · 3 BHK ₹30-44k

Communities: Casagrand Nextown, Sreevatsa Viswa & Vedh, Town & City United City

Water: Borewell + tanker; calm, good-value pocket between the office and the belt.

Ganapathy8-15 min

Handy, well-linked

2 BHK ₹18-29k · 3 BHK ₹34-52k

Communities: Sobha Elan, Srivari Ananyaa, Infinium Altitude

Water: Borewell/municipal mix; connected pocket between corridor and centre.

Peelamedu10-18 min

Established tech-side

2 BHK ₹21-32k · 3 BHK ₹32-52k

Communities: Shriram Vijaya Hyyde Park, Sreevatsa Sri Lakshmi, Sattva Navaratna

Water: Mixed; settled area around TIDEL Park & PSG, hospitals + schools close.

Saibaba Colony15-25 min

Prestige central

2 BHK ₹21-29k · 3 BHK ₹32-44k

Communities: Sreevatsa Krishna/Atrium/Upasana, RR Harmony, Sukra Magizham

Water: Better municipal (Siruvani) odds; leafy, upscale, good 3 BHK + schools.

Race Course / RS Puram15-25 min

The classic centre

2 BHK ₹23-34k · 3 BHK ₹46-69k

Communities: Sreevatsa Lianca, Adroit Ivory, Brooklyn by DAC, Sukras Swapna Griha

Water: Best municipal supply; the premium, walkable heart, dining and clubs. Softer water near Vadavalli/foothills.

Lease & money mechanics

Deposit, lease & the money terms

What owners ask, what's negotiable, and the paperwork reality. Lead every negotiation from here.

Security deposit

The headline negotiation. Owners can ask up to 10 months up front (especially independent houses); gated corridor stock is more reasonable. Negotiate down toward six in Tamil; put the company on the agreement. The biggest lever on the whole deal.

Lease term

Standard 11 months on stamp paper, usually notarised, not registered (12+ triggers compulsory registration). Renewed as a fresh 11-month deed each year.

Renewal escalation

Owners expect a 5 to 10% increase at each 11-month renewal, on a fresh lease.

Brokerage

~1 month's rent, often tenant-paid or split. Negotiable.

Maintenance / CAM

Gated communities roughly ₹2 to 4 per sq ft/month (lower than the metros); confirm per community and whether it is included or billed separately.

Electricity stays with owner

The TNPDCL (TNEB) connection stays in the owner's name; the tenant pays actuals on the owner's service number. Record the meter reading at handover.

Water is the watch-out

Hard borewell water on the Saravanampatti/Peelamedu side; better municipal (Siruvani) supply central and near the foothills. Confirm the source per building; budget for Siruvani drinking-water cans and a softener.

Cash at signing

Deposit (the big one) + 1 month rent advance + ~1 month brokerage + stamp/notary. The deposit dominates, so holding it down is worth more than anything else.

⚑ The deposit is the whole game

Owners will try to deduct from the deposit on any pretext. A great consultant negotiates a 100% refund. Bake the protection into the lease: simultaneous refund on hand-back, and the Lessee's right to hold possession plus 24% interest if the refund is delayed. Push back hard on "we'll return it in a few days." On a company lease, hand keys to the corporate, not the owner.

Lease checklist

The lease checklist, before Six-Eyes

Every mandatory checkpoint from the IKAN lease-construction standard. Draft against this, attach the fixtures & fittings annexure, then put it through the Six-Eyes review (three managers) before it leaves IKAN. Use the client template (MSD / Vanguard); push back on the owner's.

Correct legal names and addresses (with PIN) of Lessor and Lessee, as per government ID.
All commercial terms exactly as the approved term sheet / LOI.
Property description: size, rooms (incl. staff quarter), car-parking number, furnished status.
Tenancy length with clear start and end dates.
Lock-in and notice period, with the break clause spelled out.
Rent escalation clause (cap at 5%, renewal-only where possible).
Rent inclusions / exclusions: maintenance, society, club, move-in/out charges, generator running cost, and the payment date.
AMC: who maintains appliances and heavy equipment (AC, generator, lifts, private pool).
Common-area maintenance inclusions and exclusions.
TDS clause in every lease: "Rent is payable subject to tax deduction at source as applicable."
Effective date = the date possession is given; rent starts on possession.
Lessor bank account + RTGS details.
Security deposit in words and figures.
Deposit-protection clause: simultaneous refund on hand-back; right to hold possession + 24% interest on delay. Push back on "we'll return it a few days later."
Termination / break / diplomatic (force majeure) clause, with the right vested in the Lessee.
Occupier's exact name (passport name for a foreigner) + ID number.
Return-in-good-condition clause, normal wear and tear exempt. No forced repaint or deep-clean.
Define major vs minor defects.
Lessor support for 30 days post move-in to fix tenancy issues.
Lessor email and phone on the lease.
Registration + who pays stamp duty (shared equally by default).
Jurisdiction = the same city / state as the property.
Annexures: fixtures & fittings, furniture, floor plan, title papers.
Due-diligence docs collected: electricity bills, property tax, ownership proof, PAN.

Utilities set-up

Power, water, gas & internet, step by step

Who the account sits with, what it costs, the friction points, and the providers.

Electricity, TNPDCL / TNEB

Stays in the owner's name (no tenant transfer for an 11-month let). Tenant pays the bi-monthly bill on the owner's service number at the meter reading. Photograph the meter at move-in and move-out.

Water, Siruvani vs borewell

Municipal supply is Siruvani (soft, prized) but reaches central areas best; the Saravanampatti/Peelamedu corridor leans on borewell + tanker with hard water. Confirm source per building, plan Siruvani 20-L cans for drinking, and consider a water softener for hard-water buildings.

Cooking gas, LPG

Indane / Bharat / HP cylinders are the norm (Ambal Indane at Saravanampatti is reliable for the corridor). New connection or transfer via the e-stamp agreement as address proof; piped PNG is due on the corridor in a later phase, do not assume it yet.

Internet / broadband

ACT Fibernet, Airtel Xstream, JioFiber and local ISPs cover the corridor; family fibre roughly ₹600-1,200/month, install 1 to 4 days. Ask the community office about a preferred-ISP tie-up.

Provider & helpline direct lines

TNPDCL / TANGEDCO · Electricity

Power, outages, complaints

Call94987 94987

Webwww.tnpdcl.org

24x7 statewide helpline (call + WhatsApp), same for Coimbatore. The connection stays in the owner's name; photograph the meter at move-in.

CCMC · Water supply (Siruvani/Pilloor)

Municipal water, tanker, complaints

Call+91 422 2390261

Emailcommr.coimbatore@tn.gov.in

Webwww.ccmc.gov.in

Also 2390262 / 2390263 · WhatsApp grievance 81900 00200. Central areas get Siruvani; the Saravanampatti/Peelamedu corridor leans on hard borewell water, plan Siruvani cans.

LPG emergency (all brands)

Gas-leak / safety, 24x7

Call1906

All-India emergency line for Indane, Bharat Gas and HP Gas.

Ambal Indane Gas Service

Saravanampatti corridor LPG distributor

Call+91 73737 26675

Emailambalindane@gmail.com

No 1, Sathy Road, Chitra Nagar, Saravanampatti 641035. The reliable corridor distributor; e-stamp agreement is valid address proof. Indane consumer line 1800 2333 555.

ACT Fibernet

Broadband new connection

Call+91 99459 99459

Webwww.actcorp.in

Toll-free support 1800 1022 836. JioFiber (1800 896 9999) and Airtel Xstream also cover the corridor; ask the community office about a preferred-ISP tie-up.

Settling-in

Settling-in essentials & admin

The set-up tasks that unlock daily life, ordered to clear the blockers fastest. Address proof first.

Address proof first. A registered rental agreement + one utility bill unlock everything else. Secure them before anything below.
Bank account (accompanied). KYC: photo ID (Aadhaar / passport) + PAN + address proof + employer letter + photos. Book the appointment, attend, help fill the forms. We line up a branch that opens on the rental agreement.
Local SIM. Postpaid on company / Aadhaar KYC. Keep one number stable for every OTP and account.
Utilities and media. Power, water, cooking gas, plus internet, phone and TV set-up (see Utilities for the providers and costs).
Tenant police verification. Many stations require the landlord / tenant to file it. We prepare the form + IDs so move-in doesn't stall.
Local-authority registration where applicable (see Compliance).
Driving licence. Advise process, documents, cost and timeline; interstate movers re-register the vehicle (NOC from origin RTO, road tax at destination).
Insurance. Introduce reputable brokers (household, motor); arrange an appointment if needed.
Furniture & appliances. Hire or purchase (rental brands in the Settling network). Explain RO / AC / washer / dishwasher use, upkeep and running cost.
Household help. Introduce a vetted agency for cook / maid / nanny / driver; explain how hiring and pay usually work.
Neighbourhood orientation. Accompanied tour of grocery, pharmacy, place of worship, doctor / dentist, and the local hospital.
Networking. Expat / community clubs and organisations for the assignee and spouse.
Daily-living set-up. Water cans, milk, newspaper, groceries, waste-separation rules, and society clubhouse enrolment.

Landing & temporary housing

Serviced apartments to land the assignee

Never put an assignee on the open market on day one. Land them in serviced / temporary accommodation first, then run the home search. These are the corporate-suitable options in Coimbatore; confirm GST invoicing and current rates before booking.

Lemon Tree Hotel Coimbatore

Kalapatti, near Avinashi Rd / airport

Call+91 422 220 5666

Webwww.lemontreehotels.com/lemon-tree-hotel/coimbatore/hotel-coimbatore

Branded corporate hotel with extended-stay rates. A solid landing for the first 1-4 weeks while permanent housing in RS Puram / Race Course is finalised.

Ginger Coimbatore Airport (IHCL)

Peelamedu / Avinashi Rd

Call+91 422 353 1533

Webwww.gingerhotels.com/hotels/ginger-coimbatore-airport-avinashi-road

Budget-corporate brand (Tata / IHCL), 1.5 km from the airport, in the Peelamedu corporate corridor.

Crystal Lake Service Apartments

Singanallur / Avinashi Rd

Call+91 90476 06068

Webwww.crystallakestay.com

Independent operator with corporate / monthly rates. Not a chain, so confirm GST invoicing and current availability before booking.

Cornerstay Serviced Apartments

Peelamedu (near PSG Hospitals)

Call+91 94895 73984

Webwww.cornerstay.in/peelamedu

Small operator off Avinashi Rd, 12 furnished rooms / studios below hotel rates for long stay. Reachable mainly via WhatsApp.

Settling network

Banking, furniture, help & community

The vendors and networks that turn a house into a settled life: opening a bank account, furniture & appliance rental, household help, and the expat / newcomer communities. Verify a current number before you hand it on.

Banks & opening an account

HDFC Bank

Call1800 1600

Multiple branches in the RS Puram / DB Road corridor. Standard KYC: PAN, Aadhaar, employer letter, registered rental agreement as address proof.

ICICI Bank

Call1800 1080

Branch on Race Course Road (RTGS-enabled); commonly used for corporate salary-account tie-ups.

Axis Bank

Call1860 500 5555

Branch on DB Road, RS Puram; frequently used for corporate salary accounts.

State Bank of India

Call1800 1234

Several branches across RS Puram. A practical choice when payroll already runs through SBI.

Furniture & appliance rental

Furlenco

Webwww.furlenco.com/coimbatore

Furniture subscription, listed as active in Coimbatore. Support via app / help centre only.

RentoMojo

Webwww.rentomojo.com/coimbatore

Furniture / appliance / electronics rental with dedicated Coimbatore pages. Email / chat support.

Coverage note (Tier-2 reality)

National brands are thin here: CityFurnish and Rentickle do not serve Coimbatore. For heavier or bespoke needs, use a local furniture dealer or a buy-and-resell approach.

Household help: cook, maid, nanny, driver

Getzinfoz

Call+91 73973 37937

Webwww.getzinfoz.com/house-maids/coimbatore

Referral service that matches you to vetted local maid / cook / nanny agencies across RS Puram, Race Course and Saibaba Colony. It matches, it is not the employer of record.

Get Your Maid & Babysitter

Call+91 92059 64601

Webgetyourmaids.com/maid-service-in-coimbatore

National platform with a live Coimbatore page; full / part-time maids, cooks, nannies and elder care, ID-checked and police-verified.

Urban Company

Webwww.urbancompany.com/coimbatore

On-demand deep-cleaning and appliance repair only. Does not place full-time staff. Use for one-off deep cleans.

How local hiring works

In Coimbatore most staff are still hired via word-of-mouth, small local agencies, or the apartment complex's own network, not apps. Always take police verification + ID copies and put a simple written agreement (pay, weekly off, duties) in place.

Expat & community networks

Rotary Club of Coimbatore

Webwww.rotarycbe.org

Long-established business networking body (est. 1945, multiple chapters). Not expat-specific, but a real way to plug an executive into the local business community.

CII Coimbatore

Call+91 422 4044555

Emailcii.coimbatore@cii.in

Webwww.cii.in

Industry body at Puliakulam Rd, Sungam. A networking channel into the local manufacturing community.

Expat network gap (Tier-2 reality)

No active InterNations chapter or dedicated 'Expats in Coimbatore' group. The nearest expat communities are in Chennai and Bengaluru; lean on Ford's local employee network and your own introductions.

Compliance & government desks

Registration, RTO, police & civic desks

The offices and portals behind the settling-in admin: foreigner registration (e-FRRO), rental-agreement registration, vehicle re-registration, tenant police verification, and the civic grievance line. Most run online now, confirm the exact jurisdiction for the property before filing.

FRO Coimbatore (e-FRRO)

Foreigner registration

Webindianfrro.gov.in

Coimbatore is not under Chennai FRRO, it has its own FRO with the District Superintendent of Police as Registration Officer. Registration is mandatory and fully online via e-FRRO; foreigners on 180+ day visas register within 14 days of arrival.

Sub-Registrar · TNREGINET

Rental-agreement / property registration

Webtnreginet.gov.in

Saravanampatti/Kalapatti sit in the Coimbatore registration district. Use the TNREGINET 'Know Your Jurisdiction / SRO' tool to confirm the exact office by survey number/street before booking.

RTO Coimbatore

Vehicle re-registration, road tax, DL

Webparivahan.gov.in

Coimbatore RTOs: TN-37 (South/Peelamedu), TN-38 (North/Thudiyalur), TN-66 (Central), TN-99 (West). Saravanampatti/Kalapatti (NE) most likely TN-38 North, verify by pincode on Parivahan. Interstate: NOC from the origin RTO first.

TN Police · Tenant verification

Saravanampatti / Kalapatti

Webeservices.tnpolice.gov.in

File tenant verification online via the CCTNS citizen portal, no initial station visit needed. Confirm the covering station for the property. Emergency 100 / 112.

Coimbatore City Corporation · Civic

Garbage, roads, water, property tax

Call+91 422 2390261

Emailcommr.coimbatore@tn.gov.in

Webccmc.gov.in

24x7 help desk; WhatsApp grievance 81900 00200. Corporation of Coimbatore, Coimbatore 641001.

Schools

Schools, boards & fees

Admission cycle opens roughly Nov to Dec for the next year; mid-year is seat-dependent and popular grades waitlist. Match school commute against office commute.

School	Board	Area	Fee / yr	Admissions	Notes
Chandramari International (CMIS)	CBSE	Kalapatti	₹80k-1.5L	+91 93634 88300 admissions@cmis.ac.in	On the office doorstep Cycle: Registrations from ~1 Nov; classes begin Apr
Suguna PIP School	CBSE	Kalapatti Road	₹50k-1L	+91 422 2901210	Close to the office, strong CBSE
Manchester International	IB	Vellakinar	₹3-6L	+91 422 6656555 info@manchesters.in	Full IB-continuum international
TIPS Globeducate	IB IGCSE	SS Kulam	₹4-8L	+91 422 6800500 admissions.coimbatore@tipsglobeducate.com	International, has boarding
Chinmaya CIRS	IB CBSE	Siruvani Road	₹3-7L	+91 422 2613303 admissions@cirschool.org	IB DP + residential, SW foothills; campus visits Wed & Sat by appointment
RAKS Pallikkoodam	ICSE IGCSE	Peelamedu	₹80k-1.5L	+91 94421 20466 admissions@rakspallikkoodam.com	On Avinashi Road, tech-side
PSG Public	CBSE	Peelamedu	₹40-80k	+91 422 4344522 principal@psgps.edu.in	Established, value, near PSG
NISE	ICSE	Peelamedu	₹80k-1.5L	+91 90036 99399 mail@nise.in	Nagarathinam Intl School of Excellence
Stanes School	ICSE CBSE	Avinashi Road	₹60k-1.2L	+91 422 2213953 stanesschoolcbse@gmail.com	Heritage ICSE, central
PSBB Millennium	CBSE	Vadavalli	₹60k-1.2L	+91 422 2988299 admissions.gbkm@psbbmillenniumschool.org	West side, reputed CBSE
SSVM World School	CBSE	Mettupalayam Road	₹1-3L	+91 93444 51888 admissions@ssvminstitutions.ac.in	Modern, well-regarded
Yuvabharathi Public	CBSE	Somayampalayam	₹1-1.6L	via website	NW side
Kikani Vidhya Mandir	CBSE	RS Puram	₹70k-1.2L	+91 422 2546180 admissionkikani@gmail.com	Central, established

Healthcare

Hospitals & the cashless reality

Always confirm the specific hospital is on the assignee's TPA panel at onboarding; pre-authorise planned procedures.

Hospital	Area	Contact	Strength	Cashless
PSG Hospitals	Peelamedu	+91 422 4345353Emergency +91 74491 08108	Major teaching/multi-specialty on the tech side, closest large hospital to the corridor	Broad network
Kovai Medical Center (KMCH)	Avinashi Road (airport side)	+91 422 4323800Emergency +91 422 4323999	~1,000-bed super-specialty, cardiac/oncology/transplants	Wide tie-ups
Ganga Hospital	Mettupalayam Road	+91 422 4250000Emergency +91 93456 91630	Nationally renowned orthopaedics & trauma	Major insurers
GKNM Hospital	Papanaickenpalayam	+91 422 4305212Emergency +91 87547 06677	Large trusted multi-specialty, central	Broad network
Sri Ramakrishna	Sidhapudur	+91 422 4500000	Established multi-specialty, central	Major TPAs
Royal Care	Neelambur	+91 422 4040000Emergency 91434 91434	Super-specialty on the eastern side	Most insurers
KG Hospital	Central (Arts College Rd)	+91 422 4042121Emergency +91 422 2222222	Established multi-specialty, cardiac	Major insurers
Aravind Eye Hospital	Avinashi Road	+91 422 4360400	World-renowned eye care	Eye-specific

Movers & vendors

Packers, movers & relocation vendors

For corporate billing prefer IBA-approved firms (GST invoice + transit insurance). A mid-month weekday move is cheaper than month-end.

Local (within Coimbatore)

2 BHK ≈ ₹3,500-8,000 · 3 BHK ≈ ₹5,000-12,000

Intercity

2 BHK ≈ ₹10,000-40,000 · 3 BHK ≈ ₹13,000-50,000+ (distance/floor/packing)

Timing tip

Mid-month weekday moves are cheaper than month-end

Vendors we use

IBA-approved / corporate-grade (GST invoice + transit insurance): Agarwal Packers & Movers (DRS), Writer Relocations, Leo Packers, Allied/Santa Fe, plus reputable Coimbatore-local firms
Coimbatore has a strong local logistics base (it's an industrial hub); still bill corporate moves through an IBA-approved vendor for clean insurance and reimbursement.

Vendor booking lines

Agarwal Packers & Movers (DRS)

IBA-approved · GST + transit insurance

Call+91 93003 00300

Webwww.agarwalpackers.com

Leo Packers & Movers

IBA-approved corporate-grade

Call+91 80880 01122

Webleopackersandmovers.com

Santa Fe Relocation (Allied)

International + domestic

Call+91 96506 90124

Webwww.santaferelo.com

Kumaran Packers & Movers

Coimbatore-local, IBA-approved

Call+91 95859 48456

Webkumaranpackersandmovers.com

Writer Relocations

Global RMC-grade relocations

Webwriterrelocations.com

National corporate desk; request a Coimbatore quote via the contact page.

IKAN-vetted housing agents (do NOT share with the assignee)

Veeduthedu

Saravanampatti / Vilankurichi

90877 24441

Dream Veedu

Saravanampatti

79045 15194

P&K Realtors

Saravanampatti

90872 80808

Kovai Realtors

Ganapathy & corridor

95148 96744

Majestan Realty

Peelamedu corridor

90929 65556

Nimmadhi Property

RS Puram & central

76670 08999

Counselling & needs

The counselling call & needs assessment

Before any tour: capture the full brief, run the counselling call, and raise every red flag. Get this right and the whole move runs smoother.

Needs assessment: what to captureintake

Family size and composition (spouse, children + ages), and any pets.
Housing budget (INR) and lease type: company or individual.
Property type (condo / villa / serviced apartment), furnishing, bedrooms, floor preference, car parking.
Preferred localities, and max commute to office and to school.
Tentative viewing dates (2 to 3) and the moving date.
Selected / target schools and board, plus any child support (EAL, allergies, special needs).
Special medical needs, spousal-support interests, shipment (HHG) plan, immunisation questions.
Reason for the move (if already in-city), and any other requirement that helps the search.

Counselling-call flowfirst call

Research the assignee first (LinkedIn / news); relate their home country to India on the call.
Send an Outlook calendar invite to assignee + client / RMC; mind time-zone differences.
Confirm both partners are present; introduce everyone; keep a dialogue, not a monologue.
Explain the rental-market reality: landlord-driven, volatile, the top-3 rule, listing risk, TDS, deposit, diplomatic clause.
Cover schooling, medical, pets (vets), spousal support, shipment and immunisation.
Confirm the first-meeting date, then send a bulleted recap to all stakeholders.

Red flags to raise immediatelyescalate

Budget vs expectation gap, or out-of-scope requests (raise to the client / RMC for approval).
Extra compliance needs: lease registration, Form C / FRRO, PAN, TDS.
Fee, payment-term, or communication-channel issues.
Online-listing risk: fake, stale or bait listings. Warn the assignee early.

Reporting & the quality bar

Reporting, touchpoints & how we show up

What "excellent" looks like on an IKAN programme: the reporting rhythm, the management touchpoints, the service-quality bar, and the duty-of-care rules that never bend.

Reporting cadenceevery service day

Send an End-of-Day report to all stakeholders the same evening on every service day, with a summary and the family 'happy photo'.
Capture every phone / WhatsApp agreement in a formal email chain. Informal channels are fine to talk on; the record is email.
Recap every call in bullet points to all stakeholders, and answer any open client query with a date you will revert by.

Management touchpoints

Hard touchpoints: a manager joins or greets the family, and the joint landlord walk-through happens in person.
Soft touchpoints: the next-level manager calls or emails the assignee the day after a programme to check in.
If EOD reports or feedback show a programme slipping, escalate: review the strategy, change the consultant, or have a manager meet the client.
Feedback loop: request VOC / Trustpilot / RMC feedback and a one-minute video testimonial after move-in.

Service-quality bar

Transport pre-check: clean car inside and out, working seat belts, an English-speaking driver where possible, water, tissues, a first-aid kit, an EV where possible.
Factor law & order, traffic, air quality and drinking-water quality into the day's plan.
Innovate for the family: activities for children on the tour, restaurant suggestions to local taste, and a small pre-approved move-in gift.

Duty of care, non-negotiable

ISO 31030-aligned duty of care on every move.
First Move for first-time young joiners: managed / secured housing on arrival, deposit & rental-fraud protection, a 24/7 line and a buddy.
Always land in serviced / temporary accommodation first, never the open market on day one.

Service playbooks

The recurring issues & how we handle them

The situations that come up on every move, and the consultant move.

The high deposit, in Tamil

Owners anchor high (up to 10 months) and negotiate only in Tamil. Lead in Tamil, put the company on the lease, offer a longer/locked term, and target ~6 months. A non-Tamil speaker simply cannot close this, our consultant is the value.

Hard water

The corridor is borewell-heavy with genuinely hard water. Confirm the source per building, arrange Siruvani drinking-water cans from day one, and flag a softener for hard-water buildings. Prefer central/foothill areas for better municipal supply if water-sensitive.

Electricity meter dispute

As in Chennai, the meter stays in the owner's name. Photograph it at handover and exit and state 'paid as per actuals on the owner's service number' in the lease to protect the deposit.

Gas connection

Start the connection or transfer early using the e-stamp agreement as address proof; Ambal Indane at Saravanampatti is the reliable corridor distributor.

School fit

For an international-curriculum family the real options are Manchester International, TIPS, and Chinmaya CIRS (IB); for CBSE near the office, Suguna PIP and CMIS at Kalapatti. Match school commute to office commute.

Key local facts

What every consultant must know

No metro (correct for a Tier-2 city); the city moves by car/auto/two-wheeler and is genuinely compact.
G.D. Naidu Elevated Expressway (Avinashi Road) opened 9 Oct 2025, ~10 km, Tamil Nadu's longest flyover, directly easing Peelamedu, the airport route and central Coimbatore; the Kalapatti/Saravanampatti benefit is real but indirect via the Hope College junction feed.
Airport (CJB) is in Peelamedu; ~7 km / 10 to 15 min from Kalapatti is our internal planning estimate (consistent with the Peelamedu commute band), not yet route-tested.
Climate is unusually pleasant for inland South India thanks to the Palghat Gap breeze; lower humidity than Chennai.
Weekend hills on the doorstep: Isha Yoga Center (~1 to 1.5 hr), Coonoor (~2.5 to 3 hr), Ooty (~3.5 to 4 hr), Valparai, Munnar.
Registration / e-stamp via TNREGINET; the city is among India's safest and cleanest, a genuine reassurance point for families.
Civic: Coimbatore Corporation, TNPDCL/TNEB (power), Coimbatore municipal water (Siruvani) + borewell.

Quick glossary

Lessor / Lessee

Landlord / tenant, i.e. the owner and the occupier.

AI / WO

Authorisation to Initiate / Work Order: the RMC's formal service order that starts a case.

RR number

The electricity account (Revenue Register) number printed on the BESCOM / board bill.

e-FRRO

Online Foreigner Regional Registration (indianfrro.gov.in), mandatory for 180+ day visas.

Form C

The accommodation report a host or hotel files online for a foreign national guest.

TDS

Tax deducted at source on rent under the Income Tax Act; the clause goes in every lease.

Six-Eyes

IKAN's rule that three managers review every lease before it leaves IKAN.

e-stamp

Digital stamp duty (physical stamp paper is invalid) via Kaveri 2.0 / TNREGINET / SHCIL.

EOD report

The End-of-Day summary emailed to all stakeholders after each service day, with the 'happy photo'.

NOC

No-Objection Certificate, e.g. from the origin RTO to re-register a vehicle after an interstate move.

HHG

Household goods, the assignee's shipment.

Occupier's responsibilities

The tenant-duties document IKAN shares at the counselling call and again at move-in.

Daily-living toolkit

Useful apps & the occupier contact sheet

Hand the assignee this toolkit at settling-in. The apps run daily life in India; the contact sheet is the one-page ready-reckoner you fill in per move and leave with the family at move-in.

Blinkit / Zepto / Instamart

Groceries and essentials in 10 to 20 minutes.

Swiggy / Zomato

Food delivery and restaurant discovery.

Uber / Ola / Rapido

App cabs and autos; Rapido bikes for short hops.

Urban Company

Home repairs, cleaning, salon, appliance service at home.

BigBasket / JioMart

Scheduled weekly grocery delivery.

1mg / Apollo 24|7 / PharmEasy

Medicines, lab tests and doctor tele-consults.

Practo

Book in-person doctor and dentist appointments.

Google Pay / PhonePe / Paytm

UPI payments, the default for everything in India.

MyGate / NoBrokerHood

Gated-community gate passes, visitors and maintenance dues.

PolicyBazaar

Compare and buy household / motor / health insurance.

Furlenco / RentoMojo

Furniture and appliance rental, monthly.

Google Maps

Live traffic, transit and the fastest route to the office.

The occupier contact sheet (fill one per move)

Landlord and landlord representative (phone + email).
Estate / facility manager, security, and the maintenance team (phone + email).
Nearest police station (name, address, phone).
Closest hospitals (name, address, phone) from the Healthcare section.
Emergency numbers: fire, police, ambulance, chemist (from the Numbers section).
Cooking-gas contact + the consumer / registration number.
Internet service provider details.
Electricity and water provider numbers, with the RR / consumer number.
The useful-apps list for daily living.

Sources & method

Where this comes from

This manual is built from IKAN's own process standards, the Ford package terms, and source-verified city research. Treat it as a working reference, and confirm anything time-sensitive on a live file.

Ford 'Domestic Relocation Support Package, Time Allocation' (Ford / Weichert): the capped 8-hour model and the full service menu on this page.
IKAN Relocation Process Manual v7 + Recommended DSP Best Practices (IKAN QM / DPO, effective 30 Jun 2024): the delivery lifecycle, the lease checklist & Six-Eyes, the counselling call and needs assessment, the move-in / move-out protocol, the settling catalog, and the reporting & quality bar.
Rents are cross-checked against IKAN's own assignee city-guide dataset (the same vetted figures, with the standard corporate uplift).
City contacts and figures are verified against official sources, and every contact card links to its own source: the utility boards (BESCOM / BWSSB, TNEB / TWAD), e-FRRO (indianfrro.gov.in), Kaveri 2.0 / TNREGINET, Parivahan, and the official school, hospital, bank, serviced-apartment and vendor websites.
Law & market notes (e.g. the Karnataka Rent (Amendment) Act, 2025) are taken from the relevant government notifications.
Where a contact could not be verified, it is marked as such or left out rather than guessed.

Reviewed July 2026. Every contact links to its official source. Figures and contacts are working references, verify current details before committing on a live file. Confidential to IKAN.

Coimbatore field manual